REDMOND, Wash. — Aug. 7, 2013 —
International Airlines Group (IAG), the parent company of British
Airways and Iberia, and one of the world’s largest airline groups, has
selected Microsoft Office 365
as the business communication solution for approximately 58,000
employees, enabling its workforce to collaborate virtually anytime,
anywhere around the world.
“Giving our employees the tools and freedom to achieve more in their
day-to-day activities was a key component in our decision to engage with
Microsoft,” said Nigel Underwood, chief information officer, IAG.
“Office 365 will allow employees to collaborate and achieve their work
tasks regardless of the platform, product or device. This is an
excellent example of IAG enabling change within the group to create a
common IT platform for our airlines which will be more efficient and
reduce our costs.”
IAG sought an all-encompassing solution for British Airways, Iberia,
IAG Cargo and Avios that would provide a new way for employees to easily
work together, as well as ensure access to the mission-critical
enterprise tools a global airline group requires. The new Enterprise
Agreement includes Office 365, with Exchange Online, SharePoint Online,
Lync Online and Yammer, and provides the necessary features and security
to help British Airways and Iberia transform their businesses and use
cloud-based solutions.
In particular, a key part of the airline’s strategy for the future is
better internal communication and collaboration through the use of
social tools. Yammer brings together the companies’ employees inside a
private and secured enterprise network that enables communication,
collaboration and information sharing regardless of business unit or
location. For British Airways and Iberia, this addresses major areas
such as quickly understanding feedback from customers, responding
swiftly to market changes, and keeping all levels of the organization
engaged in delivering the group’s vision.
British Airways, Iberia and Vueling are part of International Airlines
Group, which is the third-largest airline group in Europe and the
sixth-largest in the world based on revenue with 420 aircraft flying to
230 destinations and carrying more than 69 million passengers each year.
More information about how organizations are turning to Microsoft technology is available on the Microsoft Customer Spotlight newsroom.
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in
software, services and solutions that help people and businesses realize
their full potential.
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